Frequently Asked Questions (FAQ)
1. What services does Manhattan88Mobil Limousine Service Inc. provide?
Manhattan88Mobil Limousine Service Inc. offers luxury transportation with professional chauffeurs, including business travel, airport transfers, special event transportation, and holiday services. Our fleet includes Black Chevrolet Suburbans, Black SUVs, Sedans (Black Tesla X/Y), Mercedes Sprinter Vans, Mercedes Benz S-500, and Black Cadillac Escalade. We also provide Exotic Dream Car Rental with chauffeur services, featuring premium vehicles like the Mercedes Benz S-500, Cadillac Escalade, Tesla Model X, and Lincoln Sedan.
2. How do I make a reservation?
You can make a reservation by calling us directly, visiting our website, or emailing us. We recommend booking as early as possible to ensure availability, especially during peak times and holiday seasons.
3. What is the cancellation policy?
Our cancellation policy varies depending on the type of reservation and vehicle booked. Generally:
- For standard bookings, cancellations must be made at least 24 hours in advance for a full refund.
- For specialty or exotic limo service with chauffeurs, a longer cancellation window may apply. Please refer to your booking confirmation for specific terms, or contact our support team for assistance.
4. Are your vehicles insured?
Yes, all of our vehicles are fully insured, and we prioritize safety and compliance with all local and state regulations. Our chauffeurs are professionally trained and experienced in defensive driving.
5. Can I request a specific vehicle?
We do our best to accommodate specific vehicle requests within our fleet. When making your reservation, please specify any vehicle preferences. Availability is subject to the date and time of your booking.
6. What safety measures do you have in place?
We prioritize the safety of our clients with well-maintained vehicles, thorough cleaning and sanitization practices, and professional chauffeurs who are experienced and background-checked. Our vehicles are also equipped with GPS for accurate navigation and real-time monitoring.
7. Do you provide airport pickup and drop-off?
Yes, we offer reliable airport transportation for all major New York City airports. Our chauffeurs monitor flight times to ensure punctual service and will wait in designated areas for arrivals.
8. Can I rent an exotic car without a chauffeur?
Currently, our exotic vehicles (such as the Mercedes Benz S-500, Cadillac Escalade, Tesla Model X, and Lincoln Sedan) are available exclusively with chauffeur services, providing a luxurious and hassle-free experience.
9. Do you offer corporate accounts or discounts for regular clients?
Yes, we offer corporate accounts and loyalty discounts for clients who frequently use our services. Corporate clients may also enjoy flexible billing and priority scheduling. Contact us for details on setting up a corporate account.
10. What payment methods do you accept?
We accept all major credit cards, debit cards, zelle, pay-pal and electronic payments. Payment information is securely processed through our trusted third-party providers to ensure your security.
11. How far in advance should I book for special events?
For special events, holidays, or peak times, we recommend booking at least one to two days in advance to ensure your preferred vehicle is available.
12. Can you accommodate last-minute bookings?
We do our best to accommodate last-minute bookings, but availability may vary. Please contact us directly, and we will try to assist with your immediate transportation needs.
13. How do I contact customer support?
You can reach our customer support team by calling our office or emailing us. We are happy to assist with any questions, booking modifications, or special requests.
This FAQ provides clear and helpful information, ensuring clients have a smooth and enjoyable experience with Manhattan88Mobil. Let me know if you’d like any additional details or specific information.
