1. Cancellation Policy

All cancellations must be made at least 1 hour before scheduled pickup time. Cancellations made after this period may be subject to a cancellation fee.

2. Same-Day Bookings

Same-day reservations are non-refundable once the booking has been confirmed and dispatched.

3. Airport Transfers

For airport pickups, waiting time and dispatch costs may apply if cancellation occurs after driver assignment.

4. Refund Eligibility

Refunds are only issued in cases of service failure caused by Manhattan88Mobil or verified operational issues.

5. No-Show Policy

If the passenger does not show up at the designated pickup location, the booking will be charged in full.

6. Changes & Rescheduling

You may reschedule your ride subject to availability without penalty if requested within the allowed time window.

7. Contact Support

For cancellation or refund requests, please contact our support team via phone or WhatsApp immediately.